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Frequently Asked Questions

Top Questions

  • What are skins made of?
  • How do I apply my skin?
  • How do I remove my skin?
  • I messed up installing my skin. Can I get a replacement?

Product Questions

  • Are the skins reusable?
  • There's an extra cutout, is my skin defective?
  • What's the difference between matte and hi-gloss finish?
  • Will my skin come with matching wallpaper?

Technical Stuff

  • What web browsers are supported?
  • I forgot my password?
  • How do I get my matching wallpaper?
  • How do I install my matching wallpaper?
  • How do I unsubscribe from emails?

Shopping at DecalGirl

  • Is DecalGirl.com a secure site?
  • How do I place an order?
  • What types of payment are accepted?
  • When is my credit card charged?
  • How do I change or cancel my order?
  • What about international Taxes, VAT, Duties and Customs??

Contact Info

  • DecalGirl.com
  • 35770 Airport Rd
  • Rehoboth Beach, DE 19971-4663
  • United States of America
  • Hours of Operation
  • Monday - Friday
  • 8:00AM - 4PM EST

COVID-19 Update

The team at DecalGirl is operating at full capacity, but we are seeing a delay in transit times for all packages as well as some restrictions to International destinations for small packages. We continue to try to ship all orders within 1 business day and as a small, family-owned manufacturing company, our team here really appreciates your patience and understanding.

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